Report complaints or disputes

We recommend that you first make your complaints known to us by sending an email to From 15 February 2016 it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at If your complaint is not yet being processed elsewhere, you are free to file your complaint via the platform of the European Union.

Our contact information is:

Anjerplein 12
3812 ZA Amersfoort
M 06-20065569 (+WhatsApp)